Fulfillment Policy
At Prime Trading, we specialize in providing digital educational services, including online classes, newsletters, and access to exclusive educational libraries. As our products are entirely digital, there are no physical goods to ship. Below is an outline of our fulfillment process and policies:
Delivery of Digital Products
- Once the initial payment is successfully processed, customers will receive immediate access to our educational libraries and resources.
- Login credentials and account access details are sent via email to the registered email address upon successful registration and payment.
Refund Policy
- Due to the nature of our digital products, we do not offer refunds.
- This policy ensures that we can continue to provide high-quality educational content while preventing misuse of our resources.
Ongoing Subscription Access
- For subscription-based services, access will remain active as long as subscription payments are up to date.
- For subscription-based services, customers will maintain access to the educational libraries even if a subscription lapses or is canceled.
- However, access to the community and its associated benefits will be revoked at the end of the billing cycle.
Customer Support
If you encounter any technical difficulties or have questions regarding your account, our support team is available to assist you. Please reach out to us through the live chat widget on our website.
By purchasing our services, you agree to these terms and conditions. We are committed to delivering exceptional value through our educational offerings and appreciate your understanding of our policies.